LEGAL

Terms & Conditions

Effective Date: June 1, 2026

Welcome to SAY IT ON A SIGN ("Company," "we," "our," or "us"). By accessing this website, requesting services, submitting an inquiry, purchasing products, or engaging our services, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue use of this website and our services.

1. Services

SAY IT ON A SIGN provides branding, website design, website support, apparel decoration, promotional products, signage, marketing materials, consulting, and related creative services. All services are subject to availability and acceptance. We reserve the right to refuse service at our discretion.

2. Project Acceptance

Submission of an inquiry form, proposal request, consultation request, or communication does not establish a client relationship. A client relationship is established only after both parties agree to the project scope and payment terms.

3. Deposits & Payments

Deposits reserve project scheduling and begin project preparation. Unless otherwise stated in writing, all deposits and retainers are non-refundable. Clients are responsible for making payments according to agreed schedules. Failure to make payments may result in project delays, suspension, or cancellation.

4. Late Payments

Invoices not paid by their due date may be subject to a late fee of 1.5% per month or the maximum amount permitted by law. Services may be suspended and projects may be held until outstanding balances have been paid in full.

5. Client Responsibilities

Clients are responsible for providing accurate information, required content, images, logos, approvals, feedback, and any other materials necessary to complete the project. Delays caused by the client may result in revised production or completion timelines.

6. Revisions

Unless otherwise stated in a written proposal, projects include up to two (2) rounds of revisions. Additional revisions may be billed at our current hourly rates.

7. Intellectual Property

All concepts, drafts, mockups, preliminary artwork, designs, and related materials remain the property of SAY IT ON A SIGN until final payment has been received. Upon final payment, ownership of approved final deliverables transfers to the client unless otherwise agreed in writing. SAY IT ON A SIGN reserves the right to display completed work in its portfolio, website, marketing materials, and social media.

8. Third-Party Services

Certain projects may involve third-party vendors, hosting providers, software providers, printers, manufacturers, shipping carriers, or technology platforms. SAY IT ON A SIGN is not responsible for delays, outages, pricing changes, shipping delays, errors, or performance issues caused by third parties.

9. Website Services

Clients are responsible for reviewing and approving all website content prior to launch. While we follow industry best practices, we cannot guarantee search engine rankings, website traffic, lead generation, sales results, business growth, or any specific performance outcomes.

10. Marketing Disclaimer

Marketing, branding, websites, social media, promotional products, apparel, and related services are intended to support business visibility. Results vary based on numerous factors outside our control. No guarantees of revenue, sales, profitability, customer acquisition, or business success are expressed or implied.

11. Promotional Products, Apparel & Signage

Colors, materials, sizes, and production results may vary slightly from digital proofs or mockups. Clients are responsible for reviewing and approving all proofs prior to production. Production begins only after approval, and approved proofs are considered final.

12. Shipping & Delivery

Estimated production and shipping timelines are provided as guidelines only. SAY IT ON A SIGN is not responsible for carrier delays, weather events, supply chain disruptions, manufacturer delays, or circumstances beyond our control.

13. Chargebacks

Clients agree to contact SAY IT ON A SIGN regarding any concerns before initiating chargebacks or payment disputes. Unauthorized chargebacks may be contested using supporting documentation including contracts, approvals, communications, invoices, proofs, and project records.

14. Limitation of Liability

To the maximum extent permitted by law, SAY IT ON A SIGN shall not be liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from use of our website, services, or deliverables. Total liability shall not exceed the amount paid by the client for the specific service giving rise to the claim.

15. Governing Law

These Terms & Conditions shall be governed by the laws of the State of California. Any dispute shall be resolved in the appropriate courts located within California unless otherwise agreed in writing.

16. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this website. Continued use of the website constitutes acceptance of any revisions.

Contact

If you have questions regarding these Terms & Conditions, please contact SAY IT ON A SIGN.

info@sayitonasign.com

Please also review our Privacy Policy.